Ordering & Payments

What payment methods can be used to shop on ScrubsByJMS.com?

We accept all major credit cards as well as PayPal.

Do you accept international credit cards?

Yes, international credit cards are accepted. However, orders can only be shipped to addresses within the US.

Is it safe to use my credit card on your site?

Our online checkout system is encrypted with WIX’s security software and can be shopped with confidence. Our site is secure and we offer a PayPal payment option for customers not wishing to pay by credit card.

Can I make changes to my order after its been placed?

We aim to process and ship orders as quickly as possible. In most cases, your order will be prepared for shipment right away and cannot be changed or canceled. If you need to make an urgent change to your order, please contact us immediately @ 713-433-4300 and we will do our best to assist whenever possible.

When am I charged for my purchases?

At the time of placing your order online, a preauthorization is applied which may be reflected on your account as a Pending amount. Your payment method will not be charged until the order has shipped. In the rare event we are unable to ship an item from your order, your payment method will not be charged for that item.

Do you charge sales tax?

Sales tax is calculated and added to all online orders at checkout. If sales tax does not apply in your area, the sales tax amount will be removed from your order total once your order is ready to ship. The final summary of your order total will be available in your shipping confirmation email.

How do I apply a promo code to my order?

Promo codes can be applied in the shopping cart during the checkout process.